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QueueFinder · Help

Contact us

We’re here to help with QueueFinder.

Product support

For help with your account, a queue or using QueueFinder, email [email protected].

For questions about service at a business or your place in its queue, please contact the business directly.

Additional venues

First venue free. Additional venues US$19/month each (USD).

Upgrade and manage paid venues from your Dashboard.

Plus applicable tax. Checkout currency and final pricing depend on your billing country.

Subscriptions, payments and refunds

Email [email protected] with your organisation name and invoice reference.

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Do not email full payment-card details.

Paid subscriptions use Stripe Managed Payments. You may see “Sold through Link” at checkout or on payment documents. For help with your subscription, contact [email protected].

For renewal, cancellation, and refund details: Business subscription terms.

For billing privacy: Billing privacy information.

Want your business removed from QueueFinder search?

Email [email protected] with:

  • Your business name
  • Location
  • Google Maps link (if available)
  • How you're connected to the business

We may ask you to confirm your authority. Removal applies to QueueFinder search only — it does not change your Google Maps listing or close an account.

Privacy requests

For privacy questions or requests about your personal information, email [email protected].

Follow your turn or track an order for collection.

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